Privacy Policy
How customer information is handled
Information we collect
We collect information needed to process your order, such as name, email address, delivery address, phone number, order details, and support messages you submit.
How we use information
We use your information to confirm payment, arrange delivery, provide order updates, handle support requests, manage warranty claims, and send subscription renewal reminders.
Payment privacy
Payments are processed by Stripe. We do not receive or store your full credit card number. Stripe may process payment information under its own terms and privacy practices.
Sharing information
We only share information when needed to complete your order, such as with payment processors, courier partners, or support tools. We do not sell your personal information to third parties.
Data retention
We keep order and support records for as long as needed to provide service, meet warranty obligations, handle disputes, and comply with business or legal requirements.
Contact
If you want to update your details or ask about your data, contact our support team through the Contact page.